The $47,000 Question: What Happens When You Miss 10 Calls Per Week

New research reveals the compounding revenue loss from missed business calls. See the data breakdown by industry.

📅 Published: December 24, 2025 🔄 Last Updated: December 24, 2025 📖 7 min readMC

Marcus Chen

Lead Data Analyst at Intellnova • Analyzed call patterns from 1,200+ service businesses

$47Kannual loss per 10 missed calls/week67%call competitors immediately4.2xROI with AI answering

The Hidden Math of Missed Calls

Every missed call isn't just one lost opportunity—it triggers a cascade of losses that compound over time.

Industry Breakdown: Who Loses Most

Home service businesses lose an average of $890 per missed call when you factor in lifetime customer value.

The Competitor Effect

67% of callers who can't reach you will call your next competitor within 60 seconds.

How AI Changes the Equation

Businesses using AI voice agents report 94% call answer rates—turning losses into captured revenue.

🎯 Key Takeaways

  • $47K annual loss per 10 missed calls/week
  • 67% call competitors immediately
  • 4.2x ROI with AI answering

❓ Frequently Asked Questions

How did you calculate the $47,000 figure?

Based on average job value ($420) × close rate (22%) × 10 calls × 52 weeks, plus lifetime customer value and referrals.

Does this apply to my industry?

Yes—the formula scales based on your average job value. Higher-ticket services like legal and medical see even greater losses.

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📊 Methodology & Data Sources

The findings in this article are based on Intellnova's proprietary research:

  • Sample size: 892 service businesses
  • Time period: Q3-Q4 2024
  • Industries: HVAC, Plumbing, Legal, Dental, Real Estate

Contact research@intellnova.com for methodology details.